Understanding your Process

One of the most important things in your entire business are your working processes. And yet the majority of businesses we work with don’t seem to have them. They do of course; every single thing you do from the moment you get up in the morning is a process and whether or not you have something structured, you’re still following processes. But from the multi-hundred employee companies, to the small team businesses or entrepreneurs, a succinct set of steps that make sense – logical, effective processes – seem to be missing. This is often met with vigorous head nodding acknowledgement and a desire to … Keep reading the juiciness!

The CEO Problem

Big business has a big problem. They require CEOs to make important and sometimes complex decisions. And the decisions are ultimately made to maximize shareholder wealth and the revenue of the business. At nearly any cost. And then the CEO gets a bonus. Long term thinking is thereby discarded in favor of short term rewards. In the long run, the company is very likely to run into issues as CEOs make questionable choices to positively impact their immediate wealth. To change this behaviour you could instead offer some small short-term rewards and big long-term rewards. If the company achieves X … Keep reading the juiciness!

The Inefficiency Effect

I once worked for a company that sold a gigantic amount of iron ore (please don’t hold that against me). They made billions. And then the price of iron ore started falling. Heavily. Suddenly hundreds of people were made redundant. Labor hours on site were more closely tracked. Big vendor contracts were renegotiated. Systems were merged. Procurement was managed rather than your standard friend-of-a-friend who used to magically appear. A few levels of managers were cut from the hierarchy. Processes were altered and refined to be better. It didn’t take long but they were able to produce the same amount … Keep reading the juiciness!

The Wrong Focus

The logo still isn’t quite-the-right-vibe but I can’t explain to you why. I don’t know what I like but these 32 don’t feel like it. It’s too small. It still doesn’t pop. Could we make another tweak to version 8 of Round 4? If you’ve been presented with high quality logos after some customer development and research into your business, then generally this has nothing to do with the logo. When you become so fixated on one thing, it’s nearly always procrastination. And it usually means two things. You don’t know what to do next or you’re overwhelmed with everything that needs … Keep reading the juiciness!

Revenue isn’t the problem, you are

When I see people who appear to suddenly start running workshops or consulting sessions outside their direct business or niche/expertise, or when I notice that they’ve quite quickly launched a new service, micro business, or product not within their current framework I always cringe a little inside. Most of us are guilty of the side business. The ‘just a couple’ of coaching or consulting sessions. The ‘one or two clients’ we take on outside our normal scope of work. The ‘some people have asked so here’s event X’. The thing it makes me immediately think though is either; they want to … Keep reading the juiciness!

Changing Companies

Ask a dedicated group of people in your company to come together to brainstorm (whether it’s 2 people or 20) and they will come up with 50 ideas on how to make the business better. Push them to dig deeper and by the time a few hours is up you’ll have upwards of 100. Plenty of ideas worth talking about. Worth putting a priority on. Worth actioning. Things that make staff happier, that increase productivity, that improve client relationships, craft better strategies and have a direct impact on your bottom line. Ideas that are innovative and make you a standout in your field. … Keep reading the juiciness!

Busy is not a burden

There are now thousands of articles about stopping busyness. Not being busy. Relieving yourself of the burden of busy. Telling us that busy is a disease. A bad thing you need to get rid of. Another thing you should not be. But this is all a matter of perception. If you’re busy with things you love, squeezing in hobbies you lose yourself in for hours, having a week full of friends & events, doing tasks that need to be done to get where you want to go, or tasks that you simply need to tick off the to-do list because life … Keep reading the juiciness!

Problems, not solutions

When I worked in the ‘big conglomerate of corporates world’, a common conversation took place that went something like this… Project Manager/Department/Customer – “Install X” or “Negotiate a new contract with X so we can sign” or “Swap Y for X” Us – “What do you require X for? Can you explain the problem you’re trying to solve?” Them – “We need X” Many meetings would take place. Frustration would eventually reach peak point. And X would happen. Not because some people wouldn’t think deeper or really attempt to pushback to find the most appropriate solution (sometimes at the cost … Keep reading the juiciness!

You choose how deep you go

Although I’m yet to cover another half of the world’s countries, I’ve travelled fairly substantially. I’ve also moved endless times in my life and one thing has recently really struck me. No matter, where I am, I – and I alone – choose the depth I want in a community. You can literally live in the busiest place in the world and not be engaged with that city. You take the bus to the office, you work in your building, you occasionally pop out for lunch (nearly always to the same places), you bid your colleagues a good night and … Keep reading the juiciness!

Motivation won’t get you there

A special person once said to me that when it comes to diet and exercise, vanity will only get you so far. So too I think of what we choose to do with our lives and our businesses. Motivation will only get you so far, and often, not through the hard bits.  Good habits coupled with constant consistency – that’s what really stretches your road. We often get this wrong by confusing doing (the stuff that executes results) with being busy. Busyness feels like action – except generally it doesn’t produce outcomes. The ones you really want that is. Steve Blank … Keep reading the juiciness!

How I eliminated 90% of my email

I know – one of those kind of titles. Except it’s true… and it’s pretty great. I used to be terrified of opening my inbox. It gave me anxiety and Sunday night blues. I’d get up and delay it as long as possible and then tentatively hope there was nothing terrible in there, nothing urgent, nothing too important, nothing that required my reply… nothing to spend the day replying to tens of emails. And here’s the part I tell you I used to receive between 100 – 150 emails per day. Depending on who you are that’s either a lot or … Keep reading the juiciness!

What would you pay?

I stared at my wardrobe. All the clothes in there I never wore but kept for some reason as if to point out, hey, if you look into my closet, you’ll find a variety of options in here. I’m an equal opportunist for clothes I’d say. Maybe I’d wear it to a fancy event one day. Maybe, in an act of fashion science, it would look good on me next time even though the last seven times I’d pulled it on, I stared in the mirror exasperated and tugged it right back off again. Maybe because I need to justify that … Keep reading the juiciness!

The science of persistence

“It is more likely that there are numerous universes…” “Unless God put a wall behind ours”, one Brian stated. “Or Donald Trump does”, the other Brian quickly quipped in return and the audience began laughing. This was part of a discussion that elegantly skimmed across a whole range of ideas through string theory, quantum mechanics, relativity and the recently observed gravitational waves. And those gravitational waves, predicted by Einstein 100 years ago – they’ve rolled themselves into our world. The world you and I orbit where certain bits of science become illuminating, fascinating and popular. If you’ve no idea what … Keep reading the juiciness!

Selling what you do

“We create dashboards for managers” “We’re solving traffic congestion for parents” “We teach people how to sell authentically” “I coach women through relationships” The pitch. The elevator line. The value proposition. The ‘this is what we do’. The summary. Whatever you want to call it, these are just a few lines amongst hundreds I’ve heard over the years. And they’re all missing a crucial element (or more). The benefit. Actual, tangible, results.  What’s the outcome? It’s great that you do any one of those things but to what end? How is that benefitting the end user/economic buyer? That’s the end … Keep reading the juiciness!

Everything is Possible in New York

“We can’t be part of the tradeshow.” Why not I asked? “Because it’s in a few months and there’s no way we can cart over all the set-up across the world and make it cost effective.” It’s New York, I said. You can just hire it. I bet they have a solution for that already. Anything is possible in New York.  A few minutes of googling later and there were a whole lot of options. It’s possible in New York because it’s filled with people who are creating, and crucially, actually providing, that very thing you’re after. Create it. Make … Keep reading the juiciness!