One of the most important things in your entire business are your working processes. And yet the majority of businesses we work with don’t seem to have them. They do of course; every single thing you do from the moment you get up in the morning is a process and whether or not you have something structured, you’re still following processes. But from the multi-hundred employee companies, to the small team businesses or entrepreneurs, a succinct set of steps that make sense – logical, effective processes – seem to be missing. This is often met with vigorous head nodding acknowledgement and a desire to … Keep reading the juiciness!
I once worked for a company that sold a gigantic amount of iron ore (please don’t hold that against me). They made billions. And then the price of iron ore started falling. Heavily. Suddenly hundreds of people were made redundant. Labor hours on site were more closely tracked. Big vendor contracts were renegotiated. Systems were merged. Procurement was managed rather than your standard friend-of-a-friend who used to magically appear. A few levels of managers were cut from the hierarchy. Processes were altered and refined to be better. It didn’t take long but they were able to produce the same amount … Keep reading the juiciness!
I know – one of those kind of titles. Except it’s true… and it’s pretty great. I used to be terrified of opening my inbox. It gave me anxiety and Sunday night blues. I’d get up and delay it as long as possible and then tentatively hope there was nothing terrible in there, nothing urgent, nothing too important, nothing that required my reply… nothing to spend the day replying to tens of emails. And here’s the part I tell you I used to receive between 100 – 150 emails per day. Depending on who you are that’s either a lot or … Keep reading the juiciness!